Position: Full-time

Hours: 8am – 5pm / 9am–6pm, Monday to Friday, onsite (including a one-hour lunch break). The role requires a degree of flexibility, as working hours may vary occasionally to support on-site events.

Location: 36–40 York Way, King’s Cross, N1 9AB. This is an in-office role based on the ground floor front desk, with responsibility for providing cover for other front desk areas as required.

Start Date: ASAP

Please send your Cover Letter and Resume to: hello@themillsfabrica.com

About the role:

The Membership & Administration Assistant serves as the first point of contact for all visitors at The Mills Fabrica, delivering a warm welcome while supporting daily operations and providing essential administrative support. This role reports to the Membership Manager and Head of Europe.

Key Responsibilities Include, but are not limited to:

• Ensuring every guest that walks through the doors feels welcome and is greeted upon arrival.
• Handling impromptu visits from partners and potential collaborators, pointing into the right direction based on the needs of their visit.
• As the first point of contact, be able to represent The Mills Fabrica business to all guests.
• Liaising with all office and hot desk tenants, ensuring their welfare and that they receive the best support.
• Support the wider team with delivery of events, setup, and on-the-day coordination, with flexibility to assist outside of specified working hours when necessary.
• Supporting memberships team with the daily operations of the entire coworking space.
• Providing administrative support to the memberships & operations team.
• Diary management for the Head of Europe.
• Manage The Mills Fabrica’s database of industry contacts.
• Organisation of internal team activities and socials.
• Act as a key liaison between the UK team and the Hong Kong team to coordinate and deliver whole-team meetings
• Maintain shared spaces by refilling pantry items and supporting general housekeeping standards.
• Act as the eyes and ears of the space by spotting and reporting faults or maintenance issues to the Facilities team.
  
  

Ideal candidate:

• Bachelor’s degree or minimum of three years work experience.
• Preferred previous experience in an PA / office management role.
• Excellent written and verbal communication skills.
• Has a positive attitude, ability to problem-solve and strong organisational skills.
• Proficiency with PowerPoint, Excel and Google Sheets.
• Ability to build rapport with visitors, partners and members.
• Passionate about emerging innovative knowledge within the textiles/fashion and agri-food industry.
• Previous experience in Coworking spaces desirable but not essential