Job title: Fabrica X Intern – Exhibitions, Retail & Projects (35 Hours/Week, In-Office)
Position: Full-Time Internship
Location Type: On-site 5 Days a Week
Location: The Mills Fabrica, 36-40 York Way, Kings Cross, London, N1 9AB
Period of internship: 12 months
Start Date: September/October 2025

Role Overview

We are seeking a dynamic, proactive and creative intern to join our Fabrica X team. This role blends exhibition visitor engagement, retail sales and project support for all Fabrica X internal and external projects. The ideal candidate is passionate about sustainability, has a strong creative flair, and possesses excellent communication skills.

About The Mills Fabrica

The Mills Fabrica is a global platform dedicated to supporting start-ups innovating for sustainability and social impact within the techstyle and agrifood industries. Based in London and Hong Kong, The Mills Fabrica comprises an investment fund, co-working spaces, Fabrica X (innovation gallery, concept store & coffee shop), impact initiatives and partnerships.

The Mills Fabrica is actively working to foster an ecosystem of innovators, who are committed to driving positive change for the planet. Through our holistic approach, we hope to catalyse the fundamental change needed to ensure a just and sustainable world for all.

Core Responsibilities

Visitor Engagement

• Welcome and engage visitors with enthusiasm and curiosity, asking open-ended questions to understand their interests.
• Confidently present the innovation gallery’s exhibitions to both the public and industry professionals.
• Respond to visitor inquiries promptly and knowledgeably.

Customer Experience and Retail Sales

• Deliver memorable customer service by sharing the stories behind our products and assisting with purchases.
• Assist retail operations as required, including inventory management, visual merchandising, and achieving sales targets.
• Support events and workshops with enthusiasm and adaptability.

Project and Exhibition Support

• Assist in the delivery of exhibitions, external curation, partnerships, and events.
• Conduct research and develop content for projects as required.
• Adapt quickly to changing priorities and take on additional tasks when needed.

Ideal candidate

• Interest: Genuine passion for both fashion and food industries, sustainability and innovation, with a desire to learn.
• Networking: Skilled at building and maintaining professional relationships with both visitors and industry partners.
• Flexibility: Able to manage shifting priorities in a fast-paced environment and prioritise workload effectively.
• Team Player: Willing to take on varied tasks, from idea generation to hands-on exhibition and event setup.
• Enthusiastic: Eager to participate in events, occasionally during evenings or weekends (time would be given back in lieu)
• Service-minded: Brings retail or hospitality experience, with a talent for delivering exceptional customer experiences and identifying opportunities to upsell.

What We Offer

• Collaborative and supportive work environment.
• Access to industry events and insights.
• Skill development in sustainable innovation retail and exhibitions, working closely with Fabrica X Manager and team.
• Hands-on experience in a sustainability-focused company.
• Bank holidays off.
• Company laptop provided.
• LinkedIn Learning access for professional development

This is an exciting opportunity to contribute to a leading sustainability-focused innovation hub. As part of the Fabrica X team, you’ll grow in a dynamic environment while making a tangible impact on the future of sustainable design and retail.

How to Apply

Please send your CV and answers to the three questions below to viktoria.espelund@themillsfabrica.com with the subject line: Fabrica X Intern Application – [Your Name]. Applications without answers to these questions will not be considered.

Application Questions:

1. Which aspect of Fabrica X’s work most interests you, and how would you contribute to it?
2. Suggest one creative way to encourage visitors to spend more time in our gallery and explain why you think it would work.
3. In no more than 80 words, pick one product you own and tell its story in a way that would make someone else want it.