Demand Planner

Posted on: 12 July 2022

Company Overview

We believe that fashion is art lived daily, uniquely expressing one’s personal style. Each piece meticulously crafted to last lifetimes, potentially appreciating in value and lovingly passed down from generation to generation.

Job openings

We’re looking for exceptional talent to join our passionate and innovative Operations team as Demand Planner. Join us and be part of Reflaunt’s team and help shape the future of resale and retail!

The Company

Reflaunt is disrupting fashion retail by connecting high-end brands and retailers with the second-hand market. Reflaunt empowers retailers to gain control and capture the multibillion-dollar opportunity of second-hand. Our technology allows brands to give their shoppers the option to resell, donate or upcycle their past purchases in a click and get paid in cash or in store credits to shop again.

Founded in 2018, Reflaunt is growing fast and fundamentally changing retail’s traditional linear model, helping leading players transition to a circular model. Our mission to extend the lifecycle of luxury items is leading innovation in sustainable fashion.

Global Brands such as COS (H&M group), Balenciaga, Ba&sh and other industry leaders has partnered with us. Reflaunt is part of several incubators of which Fashion for good, sponsored by Kering, La Maison des Startups, sponsored by LVMH and New York Fashion Tech Lab.

The Role

We are looking for a Demand Planner to ensure an appropriate level of stock is available for the sales targets to be achieved. The right candidate should be agile managing uncertainty, collaborating with internal stakeholders (brand partnership team, sales teams, and logistics).

This position is based in Lisbon and will be reporting to the Merchandising & Sales Manager.

Duties & Responsibilities


Putting in place excellency in the operational processes and solutions for the company. Within this:

  • Assembling and analysing all data pertinent to creating the sales forecast (historical sales, market trends, seasonality, promotions) and purchasing needs (stocks, transits, lead times, MOQ)
  • Assessing Brands & Retailers performance in terms of fill rates and lead times and adjusting forecast models as appropriate
  • Working with the brands partnership team to ensure inventory is made available in a timely manner and its impact on future order quantities
  • Identifying slow moving products and actively track the performance of sales mechanisms to clear these products or initiate delisting or clearance
  • Working with the brands partnership team to develop sales assumptions of new brand/retailer
  • Lead of S&OP meetings
  • Continuous review of KPIs and adjusting forecasting models to ensure KPIs are hit.
  • Continuously improving forecasting techniques, method, and approach



  • 4+ years of experience in a demand/supply planning role
  • Master’s degree in Supply Chain Management or related field preferred
  • Strong analytic and problem-solving skills
  • FMCG experience preferred
  • Advanced Excel capabilities required
  • Ability to work in fast-paced environment and under pressure
  • Strong interpersonal skills for interacting with brand partnership, Sales, and other 
  • Good planning and organizational skills to balance and prioritize work
  • Hands-on and solution-oriented
  • Self-starter and autonomous
  • Excellent Communication Skills in English (verbal, written)