Account Management Executive/ Manager (Fashion/ Beauty)

Posted on: 22 July 2022

Company Overview

Goxip is a Hong Kong based pre-series B start-up that operates at the juncture of two fast-paced industries, e-commerce and social media. Our aim is to provide millennials with the tools to shop online in a way that fits their lifestyle and needs, and to help our brand partners develop and optimize their digital presence and strategies. For this we operate two related platforms.

Goxip.com is a global fashion, beauty and lifestyle discovery online platform which connects shoppers with designers and brands in an engaging, content-driven way; rewardsnap.com is Asia’s largest invitation-only influencer monetization network, connecting brands and designers with key Asian influencers and their followers.

rewardSnap is Hong Kong’s leading influencer marketing platform that connects a community of influential taste-makers and social content creators with global brands in exclusive partnerships and campaigns. Offering more than just a platform, it empowers the community of content creators on how to best understand and optimise their influence through actionable data and transparent monetization tools.

Job openings
The Role

As part of the Account Management team, you are expected to support our merchants and clients.
To be successful in this role, you should be a dedicated and detail-oriented person with the ability to support our Account Management team by creating reporting, planning and executing campaigns, as well as helping on the operational standpoint.

What you will be working on
  • Manage key accounts for all the post sales related business from onboarding to campaign execution

  • Track and report portfolio performance & provide data to help with revenue projections

  • Execute Marketing campaigns on Goxip, including but not limited to exposure campaigns such as banners, captions, updating our social channels (IG) etc. 

  • Actively seeking and finding win-win solutions for both merchant and Goxip

  • Help coordinate online and offline campaigns and events.

  • Support influencers in maximizing the rewardSnap platform by identifying monetisation opportunities and generating unique links for tracking.

  • Maintaining close relationships with existing key KOL accounts on rewardSnap, liaising with them for product promotion, joint promotions and partnership activities

  • Facilitate and support meetings with high profile fashion and beauty merchants by creating valuable insights and material for relationship management and strategic consultation

  • Assist in the operations & execution of KOL campaigns, for example on clothing rental arrangements, product seeding logistics and delivery for influencers and campaigns. 

  • Participate in ad-hoc cross functional projects and initiatives

  • Build great and close relationships both on an executive as well as on an individual level

Things that matter to us
  • You are extremely detail-oriented and organized

  • You are highly self-motivated with the ability to work fast and smart independently

  • You are obsessed in seeking best of the best solution

  • You like to take ownership of something to make it better on a day-to-day basis

  • You are a positive, team-oriented attitude and strong interpersonal skills - you should be able to communicate across teams to find solutions whenever possible 

  • You work hard, play harder! Fun to be with and always up for a laugh

  • You are detail minded, dedicated and determined to work around obstacles to get things done

  • You are able to deal with high growth and work under pressure and be ready for any business needs around the clock

  • You have a “can do” attitude and disciplined and proactive approach to work

Your skillset and background
  • 4-6 years of relevant experience in account management /client facing - operation related role

  • International background is highly desirable

  • Positive, team-oriented attitude and strong interpersonal skills - you should be able to communicate across teams to find solutions whenever possible

  • Excellent command of written and verbal English and Cantonese

  • Experience in a high growth early stage start-up environment and eCommerce industry is a plus

  • Strong growth mindset and understand how to collaborate with cross functional teams to achieve goals with tight deadlines

  • Hungry to learn and is passionate about e-commerce, influencer and content marketing

  • Have a 5-star customer service nature when supporting the team and providing assistance to influencers.


If this is a position you would like to learn more about, then please don't delay your application and apply today!