As part of the Account Management team, you are expected to support our merchants and clients.
To be successful in this role, you should be a dedicated and detail-oriented person with the ability to support our Account Management team by creating reporting, planning and executing campaigns, as well as helping on the operational standpoint.

• Manage key accounts for all the post sales related business from onboarding to campaign execution

• Track and report portfolio performance & provide data to help with revenue projections

• Execute Marketing campaigns on Goxip, including but not limited to exposure campaigns such as banners, captions, updating our social channels (IG) etc. 

• Actively seeking and finding win-win solutions for both merchant and Goxip

• Help coordinate online and offline campaigns and events.

• Support influencers in maximizing the rewardSnap platform by identifying monetisation opportunities and generating unique links for tracking.

• Maintaining close relationships with existing key KOL accounts on rewardSnap, liaising with them for product promotion, joint promotions and partnership activities

• Facilitate and support meetings with high profile fashion and beauty merchants by creating valuable insights and material for relationship management and strategic consultation

• Assist in the operations & execution of KOL campaigns, for example on clothing rental arrangements, product seeding logistics and delivery for influencers and campaigns. 

• Participate in ad-hoc cross functional projects and initiatives

• Build great and close relationships both on an executive as well as on an individual level

• You are extremely detail-oriented and organized

• You are highly self-motivated with the ability to work fast and smart independently

• You are obsessed in seeking best of the best solution

• You like to take ownership of something to make it better on a day-to-day basis

• You are a positive, team-oriented attitude and strong interpersonal skills - you should be able to communicate across teams to find solutions whenever possible 

• You work hard, play harder! Fun to be with and always up for a laugh

• You are detail minded, dedicated and determined to work around obstacles to get things done

• You are able to deal with high growth and work under pressure and be ready for any business needs around the clock

• You have a “can do” attitude and disciplined and proactive approach to work

• 4-6 years of relevant experience in account management /client facing - operation related role

• International background is highly desirable

• Positive, team-oriented attitude and strong interpersonal skills - you should be able to communicate across teams to find solutions whenever possible

• Excellent command of written and verbal English and Cantonese

• Experience in a high growth early stage start-up environment and eCommerce industry is a plus

• Strong growth mindset and understand how to collaborate with cross functional teams to achieve goals with tight deadlines

• Hungry to learn and is passionate about e-commerce, influencer and content marketing

• Have a 5-star customer service nature when supporting the team and providing assistance to influencers.

If this is a position you would like to learn more about, then please don't delay your application and apply today!

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